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Sunday March 23, 2025 11:45am - 1:00pm EDT
Membership collection in spas and wellness businesses grew significantly in 2024, and this trend is only gaining momentum. In fact, memberships may be growing faster than your services, retail, or gift card sales.

So, what are the secrets to a dynamic and sustaining membership program? Join Patti Biro to discuss all aspects of membership models including the opportunity, the challenges, and the legal considerations.

This class will cover:

  • Money matters: Best practices in billing and accounting
  • Membership perks that drive additional revenue and referrals
  • Hot trends to give your program sizzle
  • Legal considerations to explore and consider
Membership programs that are well crafted to your target audience can drive referrals, re-bookings, and guest satisfaction… all while offering a recurring and diversified income stream.

Whether you’re a salon owner, a med spa operator or a solo practitioner, learn to create a well branded, unique program that drives revenue and results!

Get the most from your show experience by taking a conference class and expanding your professional knowledge. Add this class to your cart during registration. REGISTER TODAY! 
Speakers
avatar for Patti Biro

Patti Biro

Owner, Patti Biro & Associates
Author, consultant, spa cheerleader and coach, Patti Biro has over 20 years in the spa and wellness industry. She is a frequent presenter in the wellness and spa industry at trade shows and educational events. From day spas to resorts, hotels to medical spas, hospitals, non-profits... Read More →
Sunday March 23, 2025 11:45am - 1:00pm EDT
1000

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